Privacy Policy
Tiny Walls Privacy Policy
At Tiny Walls, we are committed to providing quality services and maintaining your trust. This policy outlines our ongoing obligations to you regarding how we manage your Personal Information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. This information can be collected through various means including interviews, correspondence, by telephone, by email, via our website www.tinywalls.com.au, and from third parties.
We collect your Personal Information primarily to provide our services to you and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
Mobile Communication
We may also collect mobile phone numbers for the purpose of sending SMS or MMS messages regarding order updates, exclusive offers, and promotional announcements. By providing your mobile phone number, you consent to receive such messages from us. You may opt out of receiving mobile messages from us at any time by following the instructions provided in the message.
Sensitive Information
Sensitive information is defined in the Privacy Act to include details about an individual's racial or ethnic origin, political opinions, religious beliefs, membership of professional bodies, criminal record, or health information. We will use sensitive information only for the purposes for which it was provided, or a directly related secondary purpose, with your consent, or where required or authorized by law.
Third Parties and Disclosure of Personal Information
We may receive Personal Information about you from third parties, but where possible, we will collect your Personal Information directly from you. We may disclose your Personal Information to third parties with your consent or where required by law.
Security and Storage of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure. When it is no longer needed, we will take reasonable steps to destroy or de-identify your Personal Information. However, most Personal Information is stored in client files which will be kept by us for a minimum of 7 years.
Access and Correction of Personal Information
You have the right to access the Personal Information we hold about you and to update and/or correct it. Please contact us in writing if you wish to access your Personal Information. Tiny Walls will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and current. If you find that the information we have is not up to date or is inaccurate, please let us know as soon as possible so we can update our records.
Policy Updates
This Policy may change from time to time and the updated policy will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Tiny Walls PO Box 2090, Oak Park VIC 3046 hello@tinywalls.com.au